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Monday, 25 November 2019 09:09


Written by Usop Wilcha
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RUBIK Infosystems is an emerging enabler of healthcare IT solutions for hospitals, laboratories, Doctor clinics and schools in Malaysia. We bring together decades of skills and working knowledge across a wide spectrum of healthcare professionals across geographies. Our solutions are developed by a group of doctors and engineers with decades of experience in the healthcare domain. We have the capability to conceptualise, design and deploy a variety of large scale systems for the healthcare industry to streamline business operations and to create a framework for clinical and strategic decision making

Additional Info

  • Company: RUBIK Infosystems
  • Location: Kompleks Selangor, Jalan Sultan Ismail
  • Salary: RM1800 - RM3500
  • Salary Min: 1800
  • Salary Max: 3500
  • Responsibilities:

    *RESPONSIBILITIES*Lead the customer-facing implementation team during projects and to coordinate with the client and provide feedback to the development/functional teams for patches/updates/development and deploy the same to the application after checking
    -Liaison with Clients to understand and assist in application issues/bug resolution and work with off-shore teams for quick turn around on bug resolution
    -Responsible for first level troubleshooting, debugging of issues reported by our internal/external customers and providing timely resolution
    -Coordinate with development/product team in getting resolution as and when required
    -Has strong analytical skills and good ability to summarize and convey the key messages
    -Autonomous and rigorous in managing usual incident, requests and performing daily monitoring & reporting in accordance procedures
    -Providing regular updates about the issues to the stakeholders involved
    -Keep up with the product releases and learn the functioning of features from time to time
    -Plan, perform, and manage low to medium complexity production support tasks and activities that require subject matter knowledge regarding general application and infrastructure support
    -To assist and conduct product demos to clients
    -To assist in all implementation projects laid out from time to time
    -To work to enhance the visibility of the company and the products via digital media and roadshows
    -To participate in customer experience demonstrations

  • General Requirement

  • Requirements:

    Degree in IT/Computer Application
    -Open to Fresh Graduates or minimum 2 years of working experience as Application Support Analyst
    -Familiar database management systems like MS SQL Database, understanding of web applications,middleware systems, working knowledge of HL7 Integration, servers etc.
    -Willing to travel in West Malaysia

    Knowledge of Healthcare Application
    -Experience working in a Hospital, Clinical Laboratory, Doctor Clinic environment
    -Always willing to learn and apply leading-edge technologies

  • Age Limits: 45
  • Languages: English
  • Job Condition

  • Industry: Healthcare
  • Working Days: Monday - Friday Only
  • Working Hour: Mon - Fri 9 am - 6 pm
  • Probation: 3 Months
  • Type: Contract
  • Shift Work: No
  • Allowances: Misc allowance (Discuss during interview)
  • Annual Leave: Included
  • Local Only: Yes, Malaysian Only
  • Benefits: EPF / SOCSO / Etc.
  • Bonus: To be discussed during interview
  • Screening Questions:


    -Please rate your skills (Beginner / Intermediate / Advanced) for: MS SQL Database, web applications,middleware systems, HL7 Integration, servers
    -Please share your experience as Application Support Analyst. (If any)
    -This role requires you to travel. Do you have any issues travelling in the West Malaysia?

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Read 84 times Last modified on Monday, 25 November 2019 09:18


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